Terms of Service

Last updated: April 29, 2026

1. General

These Terms and Conditions govern your use of the Velm website and all purchases made through our store. By using this website, you accept these terms in full.

2. Products

We present our products as accurately as possible. Because photography and display settings vary across devices, minor visual differences may occur.

3. Prices and Payment

All prices are displayed in EUR. Velm reserves the right to update prices at any time. Payment is processed securely through the checkout provider shown at payment stage.

4. Orders

After placing an order, you receive confirmation via email. Velm may cancel or refuse an order in case of payment issues, stock limitations, or suspected misuse.

5. Shipping and Delivery

Shipping times are estimates and may vary by location and carrier delays. Please review our Shipping & Returns page for more details.

6. Returns

Return eligibility and process are described in our Shipping & Returns policy. Returned items must meet condition requirements listed there.

7. Intellectual Property

All website content, including branding, product photography, text, and design, is owned by Velm and may not be copied or reused without written permission.

8. Limitation of Liability

Velm is not liable for indirect or consequential damages resulting from use of this website or from delays beyond our reasonable control.

9. Contact

For legal or support inquiries, contact us at velm.jewelry@outlook.com.